Shipping and Costs
All orders within the Sydney Region does not incur shipping costs. For all other domestic and international orders standard Australia Post shipping rates will apply.
Orders are dispatched within 7 days of the order being placed. This is to ensure that the artwork is carefully prepared & stretched and passes our quality checks. Orders are sent through Australia post. Standard delivery times will apply.
In the unfortunate event that an art work fails to meet your expectation, please see our return policy for an easy and quick refund.
For further information on Australia Post delivery times please click here
Effective December 25th, 2018
For any transactions on Artsy Australia which require a credit card or debit card, Artsy Australia stores the last four digits of the credit/debit card number, the expiration date, and the buyer’s name. We do NOT store the full credit card number, pin number, CVV number, or any full-track data.
Artsy Australia takes precautions to ensure that member account information is kept private. We use reasonable measures to protect member information that is stored within our database, and we restrict access to member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the security of member account information.
At the moment we only accept credit/debit cards, Paypal & Afterpay payments.
Afterpay allows you the convenience of paying for your purchases in easy installments. No extra charges or fees apply.
Our return policy is very simple:
If you’re not happy with a purchase that you made on ArtsyAustralia.com.au, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we’ll issue a full refund for the entire purchase price.
Please note – Artsy Australia does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.